Shipping and refund terms

Thanks for purchasing our products at Mar&Juana operated by 420 Neo Drinks S.L.

Shipping

The shipping costs of each order will always be on behalf of customers, and may be subject to variations, depending on the products chosen or the place from which the order is made.

  • National Shipping (5.00€) 
  • Free National Shipping (Orders over 50)

When you pick up our products in our shop you will not have any shipping costs.

Refund

In order to be eligible for a refund, you have to return the product within 15 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 15 calendar days have passed, you will not be eligible for a refund. 

If anything is unclear or you have more questions feel free to contact our customer support team.